As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Backed by Index.
About the role
This role will support in improving sales effectiveness by implementing measurable processes to improve sales & marketing efficiency and supporting sales leadership by producing actionable reporting and analysis to drive day-to-day strategy and tactics. *Must be located within commutable distance to our Boston office. The role requires onsite in office 3+ days per week.*
What they're looking for
- 5+ years of experience in Sales Operations or Business Operations
- Demonstrable experience owning territory design, quota setting, or capacity planning — not just supporting them
- Track record of building financial or GTM models that were actually used to make decisions at VP or C-level
- Experience working with a SaaS company with the ability to understand and articulate trends in churn, expansion, ARR, etc. , high growth startup experience a plus,
- Experience working in multinational organizations a plus
- Experience building dashboards and queries in a BI tool (Tableau CRM is a plus) or not afraid to learn, highly proficient in Excel
More about this role
Our Revenue Operations Lead - North America will be an integral member of our Sales Operations team, partnering with North America Sales, Marketing teams and other teams as needed to support Field Sales and Sales Leadership through Go-To-Market Planning, Revenue Optimization, Sales Process Improvements, CRM System updates, and driving operational initiatives to increase sales productivity and efficiency.
This role will support in improving sales effectiveness by implementing measurable processes to improve sales & marketing efficiency and supporting sales leadership by producing actionable reporting and analysis to drive day-to-day strategy and tactics.
*Must be located within commutable distance to our Boston office. The role requires onsite in office 3+ days per week.*
- Serve as a trusted advisor and sales operations lead to field North America sales and sales leadership
- Develop, track and manage the forecast process, performance analysis, metrics/KPIs to drive forecast accuracy.
- Partner with Sales and critical cross-functional teams to execute on annual planning (e.g. sales capacity planning, territory planning and management, comp plan design, quota setting, etc.) and...
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