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Senior Deal Desk Specialist

Nexthink · Boston, MA · On-site

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About Nexthink

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Backed by Index.

About the role

Own end-to-end management of the Deal Desk, ensuring speed and consistency across the deal lifecycle.

What they're looking for

  • ​​​​​​5–7 years of relevant experience
  • SaaS B2B software industry experience required
  • Proven experience supporting Deal Desk operations and complex deals
  • Excellent communication skills
  • Strong business acumen
  • Strong sense of ownership and a results-driven mindset
More about this role

We're looking for a Senior Deal Desk Specialist who will strengthen our Global Sales Operations team. Reporting directly to the Head of Sales Operations, you'll work closely with Sales functions worldwide — including Sales, Pre-Sales, Channel, and MSP teams — as well as Finance, Legal, and Security. You'll bring business insight and coaching to the table, helping to increase the velocity of our sales engine.

This is a unique opportunity to join a booming software business in a role that directly shapes business agility and success.

This is a hybrid Position that requires 3 days onsite per week based out of our Boston, MA office. Candidates MUST live within commutable distance to Boston.

Own end-to-end management of the Deal Desk, ensuring speed and consistency across the deal lifecycle.

  • Manage the deal queue, organize deal reviews, and drive timely decision-making to keep Deal Desk output on track
  • Define, measure, and report on Deal Desk SLAs to ensure consistent turnaround and accountability
  • Review complex deals and provide recommendations on pricing, positioning, and deal structure
  • Serve as the primary point of contact for the Sales team on deal-related questions

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Read the full posting on Nexthink's site ↗

Sales Operations

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