Backed by a16z, Kleiner Perkins and Lightspeed.
About the role
Qualifications : We're seeking individuals who thrive in a fast-paced, collaborative startup and possess exceptional problem-solving skills and a strong aptitude for taking initiative and learning. Additionally we value individuals who practice and instill customer empathy. The following skills are essential for this role,
What they're looking for
- Deliver exceptional customer experiences by executing thorough technical proof of concepts for new products and solutions that match customer deployments
- Develop deep expertise in our products and solutions - collaborate closely with Software and Hardware Engineering teams to diagnose issues and with Customer Engineering team to ensure customer success
- Responsible for testing our products (hardware and software) for functionality, scale and performance, network operations and interoperability, benchmarking against customer specific requirements
- Maintain documentation of detailed test plans, topologies vetted by customers and drive fixes for issues encountered during POC to enhance our product offering and test coverage
- Present the POC findings to internal and external stakeholders
- Responsible to maintain the testbed across multiple product generations
More about this role
Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure.
- Deliver exceptional customer experiences by executing thorough technical proof of concepts for new products and solutions that match customer deployments
- Develop deep expertise in our products and solutions - collaborate closely with Software and Hardware Engineering teams to diagnose issues and with Customer Engineering team to ensure customer success
- Responsible for testing our products (hardware and software) for functionality, scale and performance, network operations and interoperability, benchmarking against customer specific requirements
- Maintain documentation of detailed test plans, topologies vetted by customers and drive fixes for issues encountered during POC to enhance our product offering and test coverage
- Present the POC findings to internal and external...
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