Backed by NEA.
About the role
Manage marketplace workflows across orders, vendors, products, fulfillment, and customer issues. Partner with Customer Success, Product, and other teams to improve the end-to-end customer journey.
What they're looking for
- 4-8 years of experience in marketplace operations, business operations, e-commerce, logistics, customer operations, or a similarly operational role
- Strong analytical and problem-solving skills with comfort working with data and spreadsheets, SQL experience is a plus
- Exceptional attention to detail and the ability to manage multiple operational workstreams
- High ownership, urgency, and comfort operating in a fast-moving startup environment
- A builder mindset—you identify problems, develop practical solutions, and drive them through completion
- Strong communication skills and experience working cross-functionally
More about this role
Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most.
We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together.
We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers.
If you want comfort, this isn’t the place.
If you want impact, ownership, and the chance to help build a generational fintech company,...
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