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Director of Communications

North One · New York, NY · On-site

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About North One

Backed by Battery.

About the role

We’re looking for a Director of Communications to own how Relay communicates—externally in earned media, and internally across the company. This is a builder role: you’ll be our first dedicated comms hire, which means you’re starting from a position of real momentum—an active PR agency relationship, a brand campaign in market, and a growing media presence—and your job is to turn that into a durable communications function with the infrastructure, relationships, and editorial discipline to match where Relay is...

What they're looking for

  • You have 8+ years in communications, PR, or corporate affairs roles, with meaningful experience at a high-growth SaaS, fintech, or consumer brand
  • You’ve owned a media program before—you have reporter relationships you built yourself, coverage wins you drove personally, and a clear theory of what makes a story land
  • You have strong executive communications chops: you’ve written for a CEO, shaped a founder’s public presence, and know how to coach someone who’s brilliant but not naturally a media personality
  • You’re a skilled writer with a high editorial bar—you can cut through jargon, write for a small business owner, and tell a financial product story without making it sound like a financial product
  • You’ve worked in a regulated or compliance-adjacent environment and know how to get the legal team to yes without losing the headline
  • You’re a strategic operator who can build systems and processes, not just campaigns—you know what a mature comms function looks like and can run toward it from scratch
More about this role

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

We’re looking for a Director of Communications to own how Relay communicates—externally in earned media, and internally across the company. This is a builder role: you’ll be our first dedicated comms hire, which means you’re starting from a position of real momentum—an active PR agency relationship, a brand campaign in market, and a growing media presence—and your job is to turn that into a durable communications function with the infrastructure, relationships, and editorial discipline to match where Relay is going.

The right candidate is a sharp, opinionated communications leader who has worked in a high-growth environment before, knows how to punch above their weight with limited resources, and brings a genuine point of view on how a brand earns trust...

Read the full posting on North One's site ↗

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