Nory is the all-in-one AI restaurant management system. Reduce food waste by 50%, cut labour costs by 25%, and save 100+ admin hours/month. Book a demo today. Backed by Accel.
About the role
You'll be one of the first Customer Success Managers in the US. You'll own a growing book of SMB and mid-market restaurant groups, working alongside our US onboarding team to turn new customers and pilots into long-term, expanding accounts. Your book will grow as more customers complete onboarding. As we land larger accounts, there's room to grow into enterprise. And because the US team is still early, you'll help shape the playbooks the team runs on. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
We're on a mission to help the hospitality industry double their profitability, reduce their carbon footprint, and create better working environments for their teams.
Our CEO, Conor, founded and scaled Mad Egg, one of the fastest-growing restaurant groups in Ireland. After years of juggling "market-leading" systems, spreadsheets, and paper printouts, he set out to build the solution he wished he'd had from day one: Nory.
Nory is an all-knowing restaurant management system. It combines real-time data with AI predictive analytics to help restaurants operate with consistency, certainty and profitability. From food prep to forecasting, Nory puts operators in control of their margins.
We've raised $60M+, with our Series B led by Kinnevik, and we have a team across Ireland, the UK, Spain and the US. The US is our fastest-growing market, and we're now hiring a Customer Success Manager to join our New York team.
Please note: This is a New York-based role, requiring 2–3 days per week either in our office or onsite with customers in and around New York.
You'll be one of the first Customer Success Managers in the US. You'll own a growing book of SMB and mid-market restaurant groups, working...
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