Achieve your desired health and wellness through personalized nutrition counseling. Nourish is the easiest way to find a registered dietitian and get it covered by your insurance. Find a dietitian today and start your telehealth appointments. Backed by Index, Y Combinator and Menlo.
About the role
Reporting directly to our Senior Manager, Provider Network Strategy , the Licensing Lead will own day-to-day execution for our Licensing New Bets pod. You will translate licensing strategy into a clear operating plan, and oversee the virtual-assistant capacity supporting your workflows.
What they're looking for
- Direct virtual-assistant capacity supporting licensing workflows, including work allocation, training, quality assurance, and performance monitoring
- Own complex licensing programs end to end, from state and provider-type requirements research through provider instructions, application submission, status tracking, issue resolution, renewals, and reporting
- Build and maintain clear SOPs, operating cadences, quality controls, documentation standards, escalation paths, and audit-ready records for new and existing licensing workflows
- Use metrics to manage capacity, throughput, timeliness, quality, provider experience, and execution risk, identify gaps early and lead practical improvement plans
- Investigate ambiguous state-board, provider, or operational issues using data and primary sources, make sound tradeoffs across speed, compliance, provider experience, business impact, and cost
- Design scalable workflows and recommend tooling, automation, and ownership improvements in partnership with Credentialing, Product, Engineering, Payer Ops, Finance, RCM, Clinical Ops, and Customer Experience
More about this role
Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up.
Our mission is to improve people’s health by making it easy to live a healthy lifestyle.
Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.
In 2026 we raised a $100M Series C , bringing total funding to $215M. The round was led by Menlo Ventures , with participation from Thrive Capital , Index Ventures , J.P. Morgan Growth Equity Partners , Maverick Ventures , Y Combinator , BoxGroup , Atomico , Daybreak , and Operator Partners .
Learn more about our Series C here: Nourish Blog , Bloomberg , Fierce Healthcare , Digital Native , The Pulse Podcast .
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