Numa learns your goals, deals, decisions, and team, then proposes the work that actually moves the needle. You approve. It executes. Backed by Antler.
About the role
We’re looking for a Performance Architect to join our team and serve as a strategic, consultative partner to the dealerships we serve. In this role, you will act as a trusted advisor to dealership leadership, connecting Numa’s platform to each customer’s core business goals and translating performance data into measurable outcomes, retention, and expansion.
What they're looking for
- Deep experience in automotive, including time on both the dealer and vendor side
- Experience as a former General Manager, Fixed Operations Director, or similar leadership role within a dealership
- Proven ability to run and grow a service department, including driving profitability and customer satisfaction
- Confidence working with executive stakeholders and leading data-driven performance conversations
- Strong ability to connect software solutions to operational KPIs and business goals
- Proven ability to work independently as a self-starter, taking ownership of relationships and outcomes end-to-end and proactively driving results with minimal supervision
More about this role
Schedule: Standard business hours, aligned to assigned dealership accounts and time zones.
Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital).
We’re looking for a Performance Architect to join our team and serve as a strategic, consultative partner to the dealerships we serve. In this role, you will act as a trusted advisor to dealership leadership, connecting Numa’s platform to each customer’s core business goals and translating performance data into measurable outcomes, retention, and expansion.
This role sits at the intersection of multiple teams—including Customer Success, Product, and Sales—and acts as a key “connector”...
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