Backed by Kleiner Perkins.
About the role
As a Customer Success Executive you will build trusted relationships while driving the execution needed to reach patients at scale, helping deliver a more connected, personalized, and effective healthcare experience.
What they're looking for
- Based in the Greater Chicago area
- Comfortable with a 30% travel schedule to engage with clients and stakeholders
- 7+ years working with healthcare providers, health systems, or payers
- Knowledge of healthcare technology, ideally patient-facing applications
- Proven ability to drive execution and outcomes, not just manage relationships
- Experience with clinical workflows, care teams, or population health programs
More about this role
Chronic disease isn't managed in a clinic. It is managed at home, in relationships, in the everyday. What's on the dinner table, what gets said, and who notices when someone's struggling. For the 130 million Americans managing a chronic condition, the healthcare system has offered the same answer for decades: a 15-minute doctor's visit, a pamphlet, and a portal login they'll never use.
At Nuna, we are building an AI health coach that shows up like a person who actually has time: available at 3am, infinitely patient, and never behind a waiting room. We use motivational interviewing to help patients and their families see themselves clearly, design experiments that fit their real lives, and navigate a system that has not historically been on their side. We are building from the ground up around a simple belief: patients don't want to be healthy; they want their lives back.
We're not competing with other health apps. We're competing with the moment a person gives up on getting better. If that's a problem you want to work on, we'd like to talk.
Nuna was recently selected to join the Centers for Medicare & Medicaid Services (CMS) Health Tech Ecosystem, a landmark public-private...
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