Observe.AI brings AI agents for customer experience into one platform. Automate customer service with Voice AI, assist frontline teams in real time, analyze conversations, improve QA, and orchestrate voice and chat workflows with governance built for... Backed by SoftBank VF, Y Combinator and Entrepreneur First.
About the role
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai .
What they're looking for
- 2–6 years of experience in Product Marketing, Content Marketing, or a related B2B SaaS role
- AI-first mindset, bringing new tools, processes, and thinking to all elements of the work
- Strong execution skills with a proven ability to manage multiple projects and deliver high-quality work on tight timelines
- Experience creating sales assets and sales enablement materials
- Excellent writing, editing, and storytelling skills
- Strong attention to detail with a focus on producing polished, on-brand deliverables
More about this role
Observe.AI is the enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action to turn contact centers into performance engines. Built to optimize the full lifecycle of human and AI agents, Observe.AI enables enterprises to automate customer interactions, augment agent performance, and deliver governed AI at scale.
On a single platform, Observe.AI combines Voice and Chat AI Agents, real-time AI Copilots, and Conversation Intelligence with 100% interaction coverage for quality, compliance, and performance management. Trusted by leading brands, Observe.AI delivers fast time-to-value, measurable ROI, and consistent, high-quality customer experiences across every channel.
We’re looking for a highly execution-oriented Product Marketing Manager to support and scale the day-to-day operations of our Product Marketing function. This role is ideal for someone who thrives in a fast-paced environment, enjoys rolling up their sleeves, and takes pride in delivering polished, high-quality marketing assets and programs.
You will partner closely with Product Marketing, Customer Success, Design, and Sales to bring our messaging to life through compelling...
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