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Implementation Specialist

Octus · Remote - US · Remote

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About Octus

Reorg Research offers its subscribers an informational advantage over its competitors by providing time-sensitive, market-moving, and independent news, commentary, and analysis on the distressed debt market. Backed by FinTech Collective.

About the role

We are looking for an Implementation Specialist to own the onboarding experience for our clients, guiding them from signed contract through scoping and implementation, and into a strong long-term partnership. You will work to configure the LevPro platform (Research Management, Trading Tools/OMS, Portfolio Management, Compliance) around each client's workflows, manage data migrations and back-office interfaces, and train new users so they can hit the ground running.

What they're looking for

  • High proficiency in software systems, data tools (e.g., Excel, etc.), and advanced proficiency with using AI models (Claude, ChatGPT, etc.)
  • Strong project management skills with the ability to juggle multiple concurrent client implementations
  • Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders
  • Exceptional attention to detail
  • Ability to build client trust and credibility quickly as a knowledgeable partner, while at times pushing back on requests that don’t align with the product roadmap
  • Self-starter who is comfortable in a fast-paced, high-growth environment and will push back constructively when needed
More about this role

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.

For more information, visit: https://octus.com/

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, and much more.

Role

We are looking for an Implementation Specialist to own the onboarding experience for our clients, guiding them from signed contract through scoping and implementation, and into a strong long-term partnership. You will work to configure the LevPro platform (Research Management, Trading...

Read the full posting on Octus's site ↗

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