Startups · AI

Customer Success Manager II, Enterprise

Offerfit · Chicago · On-site

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About Offerfit

Deliver 1:1 personalization with BrazeAI Decisioning Studio™. Use all your first-party data to maximize impact and create experiences unique to every customer. Backed by Menlo.

About the role

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.

What they're looking for

  • You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
  • You’re known for being a “team player.” We just can’t emphasize this enough
  • You build great relationships with colleagues and customers
  • You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
  • You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
  • You have excellent time management skills
More about this role

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Customer Success Manager in our Enterprise team you will be part of a team managing some of the world’s biggest and most recognizable...

Read the full posting on Offerfit's site ↗

Customer Experience

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