Deliver 1:1 personalization with BrazeAI Decisioning Studio™. Use all your first-party data to maximize impact and create experiences unique to every customer. Backed by Menlo.
About the role
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
What they're looking for
- 3+ years writing documentation for genuinely technical audiences — APIs, SDKs, or developer platforms — with writing samples that show both range and precision
- Fluent in information architecture and knowledge management
- A rigorous editor with a sharp instinct for the draft that reads well but says something subtly wrong
- Comfortable with Git, Markdown, YAML, and docs-as-code workflows
- An active, practical user of LLMs and AI tooling in your own work — you've figured out where they help and where they don't
- Able to explain technical concepts to engineers and to non-technical readers, and to know which one you're writing for
More about this role
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
We're looking for a technical writer to join our Tech Writing team — someone who thinks in systems as naturally as they think in...
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