OKX United States - Buy and trade BTC, ETH, XRP and more on OKX. Explore crypto, Web3 and DeFi on one global trading platform.
About the role
We are looking for a Principal AI Engineer to lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases. This is a hands-on technical role focused on building intelligent, autonomous chatbot systems operating in real-time crypto environments. You will define the technical vision and own end-to-end delivery of production-grade conversational AI platforms.
What they're looking for
- Deep understanding of the engineering complexity behind industrial dialogue systems, including orchestration layers, intent classification, policy control, and fallback strategies
- Proven experience deploying large-scale conversational products (To Business or To Consumer) in production environments
- Hands-on experience designing multi-tier intent routing and training classifiers for high-accuracy task allocation
- Experience building structured dialogue evaluation frameworks (automatic metrics, LLM-as-judge, human review systems, etc.)
- Strong experience driving automated bad-case discovery, logging systems, experiment design, and A/B testing frameworks
More about this role
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
We are looking for a Principal AI Engineer to lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases.
This is a hands-on technical role focused on building intelligent, autonomous chatbot systems operating in real-time crypto environments. You will define the technical vision and own end-to-end delivery of production-grade conversational AI platforms.
Lead the design, development, and lifecycle management for...
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