Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. Onebrief makes the staff as a whole superhuman — faster, smarter, and more efficient — to ultimately support stronger decision-making. Backed by Battery, General Catalyst and Insight.
About the role
Serves as the senior-most field representative, building alignment across internal teams and government stakeholders to meet account requirements, secure sponsorship, and advance strategic company initiatives. Clearly communicate user needs to the product team while maintaining deep product expertise; effectively communicate new capabilities to customers, support their adoption to existing workflows, and identify opportunities to leverage product improvements to expand usage.
What they're looking for
- Experience with large-scale staff planning, gained through Professional Education and/or military service, with demonstrated ability to operate effectively with senior leaders and C-suite executives
- Familiarity and experience with major planning exercises and the protocols for software deployment on classified networks
- Proven ability to expand business presence within a region, with emphasis on software or technology solutions
- Experience in customer support, both face-to-face and remote, and capability to respond to incidents, coordinating with customers and product engineering teams
- Strong technical skills to master our application, engage onsite with technical subject matter experts, and troubleshoot cross-software platform issues
- Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes
More about this role
About Onebrief
Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination.
Military planning is complex by nature, requiring teams to coordinate information, people, and decisions across systems and locations. Onebrief brings planning, collaboration, simulation, and AI into one connected environment, helping teams test strategies, adapt to changing conditions, and make decisions with greater clarity when the stakes are real.
We are a distributed team of builders from military, operational, and technology backgrounds who care deeply about improving how important work gets done. Some team members work remotely, while others work directly alongside customers in operational environments around the world.
Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we continue to invest in product innovation, AI capabilities, and team growth.
Required: Top Secret clearance with eligibility for SCI
In person in Washington D.C.
As a Mission Success Manager at Onebrief, you will own the entire customer...
Browse similar: Startup jobs