Backed by Greylock, Insight and Khosla.
About the role
As an Account Director for Higher Education in AMER, you will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible, institution-wide transformation.
What they're looking for
- 10+ years of experience selling platform-as-a-service and/or software-as-a-service solutions, with a sustained record of meeting or exceeding meaningful revenue targets through complex, multi-year enterprise sales motions
- Direct experience selling to higher education institutions or systems, with a strong understanding of decentralized decision-making, academic and administrative stakeholders, governance, procurement, privacy, security, and change management
- Demonstrated ownership of consumption- or usage-based revenue, including forecasting usage, driving adoption, creating new use cases, and converting customer outcomes into expansion
- Experience leading strategic transformations rather than isolated point-solution sales, including governance, change management, adoption, and measurable operational, academic, research, or user outcomes
- Strong executive presence, structured communication, and the ability to earn trust across senior leaders, technical experts, faculty, administrators, and end users
- Excellent account planning, qualification, negotiation, forecasting, and cross-functional orchestration skills
More about this role
As an Account Director for Higher Education in AMER, you will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible, institution-wide transformation. You will work with presidents, provosts, CIOs, CTOs, academic and administrative leaders, researchers, security teams, and procurement stakeholders to define priority use cases, build the technical and governance foundation for deployment, and translate institutional goals into a multi-year AI transformation roadmap.
You will own the commercial and customer journey end to end—from territory strategy, pipeline creation, and executive alignment through evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. This is a deeply technical, consultative sales role. You will be expected to understand AI capabilities and limitations, integration patterns, data governance, privacy, security, and change management; partner effectively with technical experts; and remain accountable for measurable customer and revenue outcomes after signature.
Own and execute the AMER higher education territory and account strategy,...
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