OpenCall AI is an AI‑powered communications platform that automates telephone conversations, accelerates sales and elevates customer experience. Backed by Y Combinator.
About the role
At Opencall, we’re building AI call centers for medical services.
What they're looking for
- 6+ years in software engineering, focusing on product development
- Proficiency in Python and Typescript
- Frontend experience, React preferred
- Strong knowledge of programming fundamentals: data structures, algorithms, databases, networking, and design patterns/principles are a plus
- Passion for maintainable code and idiot-proof systems
More about this role
At Opencall, we’re building AI call centers for medical services.
We’re solving a unique challenge: pushing the limits of AI at millisecond performance to have the best human-like customer service experience at enterprise scale. Our AI is faster, cheaper, more powerful, and more reliable than anything else on the market. We’re looking for versatile engineers to help scale our proprietary system from millions of calls to billions of calls annually and build out new product lines that our customers are already asking for.
As a Senior Full Stack Software Engineer at Opencall, you'll be a cornerstone in taking our technological foundation to the next level. The ideal candidate can draw insight from every part of the business to prioritize effectively in a fast-paced environment. Deep understanding and empathy for our users is critical to success in this space.
You’d be working on our realtime voice platform, customer dashboard, agent runtime, and analytics pipeline.
Understand how the product is currently used, our long term goals, and build features that deliver the best ratio of impact delivered to effort required
Design systems around strict performance and infrastructure...
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