Startups · AI

Staff Software Engineer

Opencall · New York · On-site

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About Opencall

OpenCall AI is an AI‑powered communications platform that automates telephone conversations, accelerates sales and elevates customer experience. Backed by Y Combinator.

About the role

At Opencall, we’re building AI call centers for medical services.

What they're looking for

  • 10+ years of software engineering experience, with demonstrated ownership of large-scale systems or complex technical initiatives
  • Proficiency in Python and Typescript
  • Experience building customer-facing applications with modern frontend frameworks (React preferred)
  • Strong foundation in computer science fundamentals, including data structures, algorithms, databases, networking, and software design principles
  • Passion for maintainable systems and thoughtful engineering practices
  • Ownership mindset: Comfortable operating independently, making decisions with limited information, and driving projects from idea to production
More about this role

At Opencall, we’re building AI call centers for medical services.

We’re solving a unique challenge: pushing the limits of AI at millisecond performance to have the best human-like customer service experience at enterprise scale. Our AI is faster, cheaper, more powerful, and more reliable than anything else on the market. We’re looking for versatile engineers to help scale our proprietary system from millions of calls to billions of calls annually and build out new product lines that our customers are already asking for.

As a Staff Software Engineer at OpenCall, you’ll operate as a technical leader within the engineering team. You’ll partner closely with founders, product, and engineering to identify the highest-impact problems, define technical direction, and deliver scalable solutions.

You’ll work across our realtime voice platform, customer dashboard, agent runtime, and analytics pipeline, balancing product needs with the technical requirements of building reliable AI systems at scale.

Own critical systems across our realtime voice platform, agent runtime, and infrastructure from design through execution.

Define architecture, technical direction, and engineering standards for...

Read the full posting on Opencall's site ↗

Engineering

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