The AI-powered platform trusted by 2,000+ cities, counties, and state agencies to connect finance, permitting, procurement, public works, and more. High-performance government starts here. Backed by a16z.
About the role
Under the supervision of a Professional Services Director or Sr. Manager, the Manager I will lead and support a team of Implementation Analysts and/or Implementation Consultants responsible for the successful deployment of OpenGov solutions. This role ensures that customer implementations are completed on time, within budget, and with high customer satisfaction.
What they're looking for
- Bachelor's degree preferred or commensurate experience demonstrating the ability to perform the above responsibilities, Prior experience in a people management role is highly desirable
- 3 years of project delivery experience in a SaaS setting
- Geographic Information Systems (GIS) software experience strongly preferred
- Experience working with customers at all organizational levels with a high degree of professionalism and business acumen
- Excellent interpersonal, verbal, and written communication skills, with a focus on building trust with both internal teams and external customers
- Strong leadership skills, with emphasis on fostering team culture, accountability, development, and growth
More about this role
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com .
Under the supervision of a Professional Services Director or Sr. Manager, the Manager I will lead and support a team of Implementation Analysts and/or Implementation Consultants responsible for the successful deployment of OpenGov solutions. This role ensures that customer implementations are completed on time, within budget, and with high...
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