The AI-powered platform trusted by 2,000+ cities, counties, and state agencies to connect finance, permitting, procurement, public works, and more. High-performance government starts here. Backed by a16z.
About the role
OpenGov is modernizing the way government operates — and our Professional Services team is at the center of every successful customer deployment. The Manager II, Professional Services leads a team of Implementation Analysts and Consultants, owning delivery quality, team performance, and portfolio-level outcomes across a complex and growing book of business.
What they're looking for
- Bachelor's degree in a related field, or equivalent work experience
- 5+ years of project delivery experience in a SaaS or technology implementation environment, or equivalent
- Demonstrated people management experience including performance management, coaching, and team development is required
- Proven track record managing complex, multi-project portfolios with a high degree of customer-centricity and accountability for outcomes
- Strong technical acumen: ability to understand and advise on data preparation, system configuration, workflow logic, and product architecture in a customer-facing context
- Experience engaging with customers at all organizational levels — from end users to executive stakeholders — with professionalism and strong business judgment
More about this role
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com .
OpenGov is modernizing the way government operates — and our Professional Services team is at the center of every successful customer deployment. The Manager II, Professional Services leads a team of Implementation Analysts and Consultants, owning delivery quality, team performance, and portfolio-level outcomes across a complex and growing book...
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