OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
About the role
OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. The Director, AI Enablement is a founding leader responsible for building and scaling the organization’s enterprise AI capability. This role owns the AI platform and delivery of high-impact use cases across the business. Reporting to the VP of Enterprise Technology, this leader operates across strategy and execution—driving roadmap, architecture, and adoption at scale.
What they're looking for
- 10+ years in technology roles with 4+ years in a leadership or management capacity
- Experience working with scaling enterprise platforms
- Deep understanding of LLM ecosystems, MLOps practices, vector databases, and AI API architectures
- Track record of translating business problems into AI product requirements and delivering solutions
- Strong executive communication skills — able to present complex AI concepts to non-technical audiences
- Experience operating in regulated industries (healthcare, financial services, or similar) preferred but not required
More about this role
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. The Director, AI Enablement is a founding leader responsible for building and scaling the organization’s enterprise AI capability. This role owns the AI platform and delivery of high-impact use cases across the business. Reporting to the VP of Enterprise Technology, this leader operates across strategy and execution—driving roadmap, architecture, and adoption at scale.
Define and execute the enterprise AI roadmap aligned to business priorities
Identify, prioritize, and deliver high-impact AI use cases with measurable ROI
Represent AI strategy in executive and cross-functional forums
Own the design, deployment, and operation of the enterprise AI platform
Establish scalable, secure, and compliant AI infrastructure (LLMs, MLOps, integrations)
Define...
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