OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
About the role
OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. Every customer launch requires multiple OpenLoop and customer teams to deliver interdependent work. As a Senior implementation Project Manager, you will provide the project-management control system that connects that work. You will manage a portfolio of concurrent customer implementations and personally lead project delivery for strategic accounts from approved solution through launch and stabilization.
What they're looking for
- A project manager first. Your value comes from creating control, accountability and predictability—not from performing the implementation yourself
- Able to manage several implementations while still going deep enough to lead a strategic account under pressure
- Rigorous about critical paths, baselines, forecasts, scope, decisions and dependencies
- Direct with clients. You communicate risk before a date has already been missed
- Technically fluent without being technically performative. You know which questions to ask and who must answer them
- Comfortable creating accountability across teams that do not report to you
More about this role
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. Every customer launch requires multiple OpenLoop and customer teams to deliver interdependent work. As a Senior implementation Project Manager, you will provide the project-management control system that connects that work. You will manage a portfolio of concurrent customer implementations and personally lead project delivery for strategic accounts from approved solution through launch and stabilization. Your job is to ensure that the implementation work has clear ownership, across an integrated plan and a credible forecast.
Manage an assigned portfolio of concurrent customer implementations, maintaining accurate visibility into stage, forecast, milestones, risks, dependencies and upcoming decisions.
Personally project-manage OpenLoop’s largest or...
Browse similar: AI jobs · AI startup jobs · Startup jobs · Remote jobs