OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
About the role
OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. Our Identity and Access Management team governs how every person, partner, and system proves who they are and what they can reach. We are hiring a Sr. Staff IAM Architect to be the design authority for identity across the company: workforce, non-employee, customer, partner, non-human, and AI agent.
What they're looking for
- An architect who still builds. You would rather write the reference implementation than describe it
- A writer. You document decisions so they survive your absence, and you would rather be disagreed with in writing than agreed with in a hallway
- Comfortable owning direction without owning headcount, and effective at getting engineering teams to adopt your patterns because they are good, not because you outrank anyone
- Energized by finishing half-built things. Much of this estate is in flight, not greenfield
- 8+ years in identity and access management, security engineering, or platform architecture, with at least 3 years at a staff, principal, or architect level
- Deep, hands-on customer identity experience. You have designed and delivered a CIAM platform end to end on Auth0, including tenant and organization modelling, MFA, and machine-to-machine authentication
More about this role
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. Our Identity and Access Management team governs how every person, partner, and system proves who they are and what they can reach.
We are hiring a Sr. Staff IAM Architect to be the design authority for identity across the company: workforce, non-employee, customer, partner, non-human, and AI agent.
That last one is not filler. Service accounts and AI agents are on track to outnumber the people we govern, and very few companies have a real architecture for them yet. You would own ours.
The platforms are chosen and in flight. Okta is our workforce IdP. SailPoint ISC and NERM are deploying for identity governance and non-employee records. Britive is deploying for privileged just-in-time access. Auth0 is our customer identity platform, procured with...
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