OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
About the role
OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. We're looking for a Sr. Staff People Partner to support the teams that generate and service OpenLoop's revenue — Commercial, Marketing, Operations, and Patient Support.
What they're looking for
- 8+ years of HR experience, including significant time as an People Partner supporting a commercial, sales, or revenue-generating organization
- Deep, practical fluency with variable compensation — you've supported commissioned populations and can hold a credible conversation about plan mechanics, disputes, and how comp shapes behavior
- A trusted advisor on ER and performance management, not a process executor — managers come back to you because your guidance is specific and usable
- Experience supporting or partnering on a restructure or org design change
- Strong generalist foundation: you've touched compliance, People Ops, business partnership, and compensation
- Credible with a CRO or VP of Sales — you can read a forecast or a capacity model well enough to be a partner rather than a service desk
More about this role
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. We're looking for a Sr. Staff People Partner to support the teams that generate and service OpenLoop's revenue — Commercial, Marketing, Operations, and Patient Support.
This is a business partner role for someone who understands what supporting a revenue organization requires. You'll partner with Sales and Customer Success leaders whose teams carry quotas and earn variable compensation, where performance is visible in a dashboard and turnover is expensive. You'll also support a high-volume Patient Support organization of contact center staff and certified medical assistants, where scheduling, adherence, non-exempt pay practices, and hourly-workforce dynamics drive the people's agenda. Those two populations need different playbooks, and you'll get...
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