OpenLoop is the white label telehealth platform trusted by 400+ virtual care brands. Clinicians, pharmacy, diagnostics, AI — all under your brand. Backed by Techstars.
About the role
We are looking for an Technical Lead to own the architecture, execution, and evolution of our AI-driven platform. This is a senior, hands-on leadership role for someone who has built real systems with LLMs and understands how to take AI from prototype to production at scale. This is not a pure management role. You’ll operate as a player-coach , writing production code, setting technical direction, and guiding a small, senior engineering team.
What they're looking for
- 8+ years of software engineering experience, with 2+ years leading projects or serving as a Tech Lead
- Staff-level scope or equivalent technical impact
- Strong LLM experience in production environments (hands-on required)
- ML background preferred , especially applied machine learning or AI infrastructure
- Expert-level proficiency in Go, Python, or TypeScript/Node , with the ability to review code across the stack
- Deep experience with distributed systems , containerized deployments (Docker, Kubernetes, Cloud Run), and event-driven architectures
More about this role
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
We are looking for an Technical Lead to own the architecture, execution, and evolution of our AI-driven platform. This is a senior, hands-on leadership role for someone who has built real systems with LLMs and understands how to take AI from prototype to production at scale.
This is not a pure management role. You’ll operate as a player-coach , writing production code, setting technical direction, and guiding a small, senior engineering team.
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