OpenSesame is an e-learning company that provides online training courses for businesses and employees. Backed by Partech Partners.
About the role
The Systems Administrator supports and improves OpenSesame’s internal IT systems, resolving escalated issues, managing core tools, and driving automation and security initiatives. This role is ideal for someone proactive and hands-on, ready to take ownership in a fast-paced environment. The role will also help build, administer, and improve the internal systems, integrations, permissions, and automation that enable secure, reliable AI-powered workflows across the business.
What they're looking for
- Meet with the IT Manager to understand team priorities, success metrics, and upcoming projects
- Review OpenSesame’s existing IT infrastructure, including cloud environments and SaaS platforms, and demonstrate the ability to speak to their functions and interdependencies
- Shadow IT Support Specialists to observe ticket workflows and identify support-related bottlenecks or recurring issues
- Shadow the Systems Administrator to learn OpenSesame’s tool setup, user administration practices, and system documentation
- Complete all onboarding and internal training required for IS tools and systems
- Successfully assist with and resolve at least two active project tasks assigned by the current Systems Administrator
More about this role
OpenSesame is transforming workforce development with an AI-powered marketplace of skill-building courses and learning pathways. We help organizations build skills and stay compliant through a high-quality content catalog, seamless LMS/LXP integrations, and advanced capabilities like skills-based curation and multilingual content creation. More than 2,000 companies, including 150+ of the Global 2000, rely on OpenSesame to develop the world's most productive and admired workforces.
Learn more: www.opensesame.com/about
At OpenSesame, the Information Systems team empowers employees with the tools and systems to deliver exceptional customer service. We maintain key business platforms, streamline operations through automation, and enhance the employee experience through cross-functional collaboration.
The Systems Administrator supports and improves OpenSesame’s internal IT systems, resolving escalated issues, managing core tools, and driving automation and security initiatives. This role is ideal for someone proactive and hands-on, ready to take ownership in a fast-paced environment. The role will also help build, administer, and improve the internal systems, integrations, permissions,...
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