Startups · AI

Implementation Architect- San Francisco HQ

Orb · HQ-San Francisco · Remote

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About Orb

Design, execute, and operate revenue with usage-based billing. Orb helps modern software companies adapt pricing as products, usage, and costs evolve. Backed by Greylock, South Park Commons and Menlo.

About the role

Implementation Architects on Orb's wider Customer Success team are the technical partners our customers rely on after they sign. You'll own the technical post-sales journey - from initial implementation through go-live and beyond - ensuring customers successfully architect their billing integration and get value from Orb as quickly as possible.

More about this role

We’re a team that cares deeply about the work, the people we do it with, and the customers we do it for. Everyone at Orb has real ownership over their work, direct access to customers, and a voice in how the company grows. We’re building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence.

Looking ahead, joining forces with Adyen expands what we can build and raises the ceiling on the problems we get to solve for customers. The challenges are uniquely interesting, and you’ll be surrounded by thoughtful, ambitious people who move fast and hold a high bar.

For San Francisco Bay Area , New York, and Amsterdam residents, we've built a hybrid work culture where we are in office 3 days/week. For remote roles, we ask you to join us in person 1x per quarter. Our values, customer centricity, minutes matter, run with it, attention to detail, and go further together are at the core of everything we do.

Implementation Architects on Orb's wider Customer Success team are the technical partners our customers rely on after they sign. You'll own the technical post-sales journey - from initial implementation through go-live and beyond -...

Read the full posting on Orb's site ↗

Customer Success

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