Ossus is the intelligence layer for libraries. One system to catalog, circulate, and understand a whole collection. Backed by Y Combinator.
About the role
Provides customer care support by assisting customers through processing orders, enhancing incoming orders, and coordinating with other departments. Supports the Customer Care and field team in achieving goals within the department. The shift time for this opening is 11:00am-8:00pm Monday through Friday.
What they're looking for
- High School graduate with 2 years’ experience in customer service
- Intermediate level proficiency on the usage of Microsoft Office Products
- Basic knowledge of accounting terms and transactions desirable
- Basic medical terminology desirable
More about this role
Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations®. Significant ongoing investment in research and development has led to over 2,100 patents, award-winning designs, and successful clinical outcomes.
Össur is focused on improving people’s mobility through the delivery of Prosthetics and Bracing & Supports solutions. Helping people live a Life Without Limitations is why we exist as a company.
Provides customer care support by assisting customers through processing orders, enhancing incoming orders, and coordinating with other departments. Supports the Customer Care and field team in achieving goals within the department.
The shift time for this opening is 11:00am-8:00pm Monday through Friday.
- Processes and enhances orders utilizing telephone, computer, and interpersonal interactions according to internal procedures.
- Verifies warranties as well as, enters complaints, feedback and issues authorizations for returns in computer system, solves invoice queries, produces credit notes when required and follows up on them.
- Provides pricing and availability to the customer by referring to product price list and quoting...
Browse similar: AI jobs · AI startup jobs · Startup jobs