Startups

Client Enablement Specialist

PactFi · New York, NY · On-site

← All jobs
About PactFi

Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to $9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. Backed by Vestigo Ventures.

About the role

We're seeking a Client Enablement Specialist to drive end-to-end client adoption of PactFi’s core workflows. From day one, you will build deep product knowledge to execute client enablement across new client onboarding, training, and ongoing support. You will directly support new product launches and drive adoption of the end-to-end PactFi experience at scale. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 2-5 years of experience managing client accounts and driving complex technology adoption or workflow transformation in consulting, professional services, FinTech, or enterprise SaaS
  • Strong ability to manage client expectations and communicate effectively with senior stakeholders
  • Strong analytical and problem-solving skills with the ability to quickly understand unfamiliar workflows and diagnose ambiguous problems
  • Strong technical aptitude and comfort learning complex software workflows
  • Autonomous execution with proactive communication and strong judgment to escalate as needed
  • Interest in shaping a growing team with direct exposure to the largest private credit players
More about this role

Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions.

PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation.

PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity.

We're seeking a Client Enablement Specialist to drive end-to-end client adoption of PactFi’s core workflows.

From day one, you will build deep product knowledge to execute client enablement across new client onboarding, training, and ongoing support. You will directly support new product launches...

Read the full posting on PactFi's site ↗

Client Enablement

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.