Pallet builds the AI systems that move the physical economy. The world. Backed by General Catalyst.
About the role
We’re hiring a Software Engineer, Agent Delivery to deploy production AI agents inside some of the world’s largest supply chain companies. You’ll work directly with customer operators, engineers, and executives to understand how critical workflows actually run. Then you’ll design integrations, debug production systems, and ship AI-powered workflows into environments that are often undocumented, fragmented, and business-critical.
What they're looking for
- 1-3 years of experience building and owning production systems in high-growth startups or similarly demanding environments
- Strong experience working with APIs, integrations, authentication systems, and event-driven architectures
- Proven ability to debug complex systems in production
- Comfortable operating in ambiguous environments where documentation is incomplete, and requirements evolve quickly
- Strong communication skills and the ability to build trust with technical and non-technical stakeholders
- Experience working directly with customers is a strong plus
More about this role
Pallet is building AI Agents to transform the physical economy — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.
Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time and integrate directly with customer systems.
As companies across the physical economy look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep supply chain expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company powering the physical economy.
Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of supply chain technology.
$135,000 - $180,000
Full-time / Onsite SF or NY (5...
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