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Customer Engagement Specialist (Visalia, CA)

Paper · California, USA · On-site

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About Paper

About Paper Paper is reimagining how schools support students so that every learner can reach their full potential. Our vision is a world where every student receives timely, personalized, and relevant academic support. Backed by SoftBank VF, IVP and Sapphire.

About the role

Lead the in-person implementation of Paper’s GROW high-impact tutoring programs, including coordinating onsite logistics, conducting training sessions, and ensuring students are effectively onboarded and supported. Facilitate in-person or virtual enablement training that educate teachers and administrators about Paper and/or GROW implementation at the classroom and site level.

What they're looking for

  • Must reside in Visalia, CA , United States
  • Demonstrated experience leading in-person program implementation, including logistics coordination and on-site execution
  • Proven ability to facilitate engaging, effective training sessions for educators or adult learners
  • Strong organizational skills with the ability to manage multiple priorities during live implementations
  • Excellent interpersonal and communication skills, with the ability to build rapport with district leaders, teachers, and students
  • Has 1-2 years of experience in a customer-facing role, preferably in education
More about this role

Paper is reimagining how schools support students so that every learner can reach their full potential. Our vision is a world where every student receives timely, personalized, and relevant academic support. We offer a suite of scalable solutions including 24/7 tutoring, writing feedback, math practice, college and career support, and AI-powered instructional tools that provide personalized support to all students, including multilingual learners. Our GROW high-impact tutoring program accelerates learning through targeted small-group instruction, delivers measurable gains in student achievement, and eases teacher workloads. Trusted by 500+ school districts across 40+ states and backed by leading investors including IVP, Sapphire Ventures, Framework Capital, and Reach Capital, we’re pursuing a bold goal: to drive the best academic outcomes for as many students as possible.

This is a part-time, contractor opportunity until June 4, 2027.

Our Paper Customer Engagement Specialists are essential in promoting what is possible when students have access to academic support and high-impact tutoring. As a contracted Customer Experience Team member, you will lead trainings and provide...

Read the full posting on Paper's site ↗

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