Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. Backed by Purple Arch Ventures.
About the role
Monitor daily freight and first-mile operations to identify carrier, terminal, and handoff issues in real time. Investigate, triage, and resolve shipment delays, pickup failures, and other operational exceptions using internal systems, carrier tools, and shipment data.
More about this role
At Passport, our Daily Operations team plays a critical role in keeping freight moving and customers informed. We value ownership, transparency, accountability, collaboration, and continuous improvement. Every day presents new challenges, and our team succeeds by thinking critically, communicating clearly, and supporting one another.
This is an opportunity to join a growing team, influence how freight operations evolve, and make a meaningful impact on the success of our transportation network as Passport continues to scale.
About the Role
Passport is looking for a Freight Operations Specialist to join our Daily Operations team. This role supports first-mile and freight operations across our carrier and vendor network, ensuring shipments move efficiently while balancing service, cost, and operational performance.
This position will play a critical role in both daily execution and operational planning. In addition to managing day-to-day freight operations, this individual will support routing decisions, carrier performance reporting, peak and holiday readiness, and continuous improvement initiatives that strengthen our transportation network. This role requires West Coast–based...
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