Patriot is a growth-focused national insurance services firm that partners with employee benefits and Property & Casualty agencies. Backed by Summit Partners.
About the role
As a Client Technology Specialist, you'll help employers and their employees simplify the benefits experience through technology. This role combines client support, benefits administration, and system expertise to ensure clients can confidently manage enrollment, HR processes, and employee benefits through modern online platforms.
What they're looking for
- Relationship-focused and committed to delivering an exceptional client experience
- An effective communicator who can explain technical concepts in a clear and approachable manner
- Highly organized with the ability to prioritize competing responsibilities and meet deadlines
- Detail-oriented and committed to maintaining accuracy when working with sensitive employee and benefits information
- Collaborative and team-oriented, with a willingness to support colleagues and clients alike
- Proactive in identifying issues, evaluating options, and driving solutions to completion
More about this role
Patriot Growth Insurance Services | Dallas, TX | Hybrid | Full-Time
As a Client Technology Specialist, you'll help employers and their employees simplify the benefits experience through technology. This role combines client support, benefits administration, and system expertise to ensure clients can confidently manage enrollment, HR processes, and employee benefits through modern online platforms.
You will serve as a trusted resource to client HR teams, helping configure and maintain benefit administration systems, support open enrollment initiatives, troubleshoot issues, and coordinate with insurance carriers and internal partners. Your work directly contributes to a more efficient, accurate, and seamless experience for both employers and employees.
- Own the implementation, configuration, maintenance, and ongoing optimization of benefit administration platforms, with a primary focus on Employee Navigator.
- Partner with client HR teams to customize enrollment and HRIS solutions that align with organizational goals and employee needs.
- Deliver engaging training sessions that help employers and employees effectively utilize enrollment and benefits administration technology.
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Read the full posting on Patriot Growth Insurance Services, LLC's site ↗
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