Patriot is a growth-focused national insurance services firm that partners with employee benefits and Property & Casualty agencies. Backed by Summit Partners.
About the role
As a Commercial Lines Account Specialist, you'll help keep client service moving smoothly across the Commercial Lines Department by supporting Account Managers, Producers, and department leadership. Your work will directly impact the client experience by helping ensure requests are handled accurately, service remains uninterrupted, and team members have the support they need to succeed.
What they're looking for
- You are highly organized and able to manage competing priorities while maintaining excellent attention to detail
- You communicate clearly and professionally with clients, carriers, producers, and internal team members
- You enjoy supporting others and take pride in helping teams operate efficiently and successfully
- You approach challenges with a solution-oriented mindset and remain persistent in achieving positive outcomes
- You are dependable, adaptable, and willing to step in wherever support is needed
- You value collaboration and enjoy sharing knowledge and helping colleagues develop their skills
More about this role
Patriot | Taunton, Massachusetts | Hybrid | Full-Time
As a Commercial Lines Account Specialist, you'll help keep client service moving smoothly across the Commercial Lines Department by supporting Account Managers, Producers, and department leadership. Your work will directly impact the client experience by helping ensure requests are handled accurately, service remains uninterrupted, and team members have the support they need to succeed.
In this role, you'll partner with Small, Middle, and Large Market teams, providing operational and administrative support across a diverse commercial lines book. From processing endorsements and certificates to assisting with renewals, marketing efforts, and client inquiries, you'll play an important role in delivering responsive, high-quality service to clients and carrier partners alike.
- Support Commercial Lines Account Managers, Producers, and Department Managers with day-to-day servicing activities across multiple books of business.
- Deliver exceptional client service by handling overflow calls, responding to inquiries, and helping resolve requests promptly and accurately.
- Process endorsements, certificates of insurance, and related...
Read the full posting on Patriot Growth Insurance Services, LLC's site ↗
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