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Client Implementation Manager

PayIt · Remote · Remote

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About PayIt

PayIt helps government agencies modernize payments, simplify services, and deliver better experiences. Lower IT costs and increase value now. Backed by Insight.

About the role

We love AI. We use it every day and encourage our team to find creative, effective ways to put it to work. If you join PayIt, you'll bring the same enthusiasm for exploring how AI can amplify impact, productivity, and innovation. During the interview process, though, we want to hear from you , not a model. Our goal is to understand how you actually think, solve problems, and communicate, so we ask that your live conversations and assessment responses be your own work.

What they're looking for

  • Ability to lead large enterprise implementations across multiple stakeholder groups internally and externally
  • A proactive, logical, and collaborative approach to solving complex problems
  • Strong technical aptitude, with the ability to influence clients while managing evolving SaaS requirements
  • Experience with the full project management lifecycle. Specifically to articulating product roadmaps and deliverables in a client-facing capacity
  • Experience with Project Management and Collaboration Tools (i.e Confluence, Trello, Teams, Slack, Jira, etc.) Diagram and Visualization Solutions (i.e. Draw.IO, LucidChart, etc.), and Microsoft Office
  • Willingness to travel 10-20%, travel varies based on project assignment requirements and client needs
More about this role

PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.

Our culture welcomes people who exhibit what we call “PayIt DNA”: High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find...

Read the full posting on PayIt's site ↗

Client Implementations

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