Backed by Battery and Sapphire.
About the role
Pendo’s Commercial Sales organization drives revenue growth across growth-stage and SMB customer segments. The team helps customers understand, adopt, and expand the value they get from Pendo while creating a consistent revenue motion across prospecting, acquisition, account management, renewals, expansions, and retention. This work matters because it connects customer outcomes directly to Pendo’s long-term growth.
What they're looking for
- 3+ years of experience in B2B SaaS net-new sales and account management with closing responsibilities
- Proven ability to manage a full sales cycle, including renewals and expansions
- Demonstrated track record of consistent goal attainment in a quota-carrying sales environment
- Experience providing tailored technical product demonstrations to net-new and existing customers
- Strong negotiation and contract management skills
- Business acumen with an understanding of SaaS metrics and customer value drivers
More about this role
Pendo’s Commercial Sales organization drives revenue growth across growth-stage and SMB customer segments. The team helps customers understand, adopt, and expand the value they get from Pendo while creating a consistent revenue motion across prospecting, acquisition, account management, renewals, expansions, and retention. This work matters because it connects customer outcomes directly to Pendo’s long-term growth.
As a Sr. Account Executive, you will own the full customer lifecycle within a primary territory of growth-stage businesses with more than 300 employees, with secondary focus on small to mid-sized businesses. You will serve as the primary point of contact for customers in your book of business, leading net-new acquisition, account management, renewals, expansions, and churn mitigation. You will partner with Customer Success, Solutions Engineering, Legal, and Finance to deliver long-term customer value while achieving quarterly sales and retention targets.
This role is based in our Raleigh office.
- Develop product expertise: Build deep understanding of Pendo’s products and how they solve customer challenges. Use that knowledge to guide discovery, shape solutions, and...
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