Backed by Battery and Sapphire.
About the role
Pendo spent a decade helping companies understand how people use their software. Agents are the next surface, and this team builds the product for it: customers install Pendo on their own agentic systems, including MCP servers, agent frameworks, and copilots, and Pendo shows them what those agents are actually doing. The team helps customers understand which tools get called, where calls fail, where a contract confuses the model, and what to fix next.
What they're looking for
- 3+ years of experience shipping full-stack features to production in a SaaS environment
- Strong proficiency in at least one backend language such as Go, Java, Python, or C++, and one modern frontend framework such as Vue, React, or Angular
- Experience designing APIs and building services on AWS or GCP against SQL databases
- Experience with Agent frameworks (LangChain, LangGraph), LLM evaluation tooling
- Ability to write unit, integration, and end-to-end tests based on risk, with comfort using safe rollout patterns such as feature flags and canary releases
- Demonstrated ability to take a well-scoped problem to production independently
More about this role
Pendo spent a decade helping companies understand how people use their software. Agents are the next surface, and this team builds the product for it: customers install Pendo on their own agentic systems, including MCP servers, agent frameworks, and copilots, and Pendo shows them what those agents are actually doing. The team helps customers understand which tools get called, where calls fail, where a contract confuses the model, and what to fix next.
As an AI Software Engineer, you will own features end to end across the service, interface, and the seam between them. You will work across Go services, Vue interfaces, install experiences, instrumentation, telemetry, and LLM-backed product capabilities. You will start with well-shaped problems and take on progressively more ambiguous work as you build context, writing code others can operate and raising issues early when a spec does not match reality.
This role is based in our New York City office.
- Full-stack feature delivery: Ship full-stack features end to end across Go services and Vue interfaces. You will work across backend and frontend boundaries to build product experiences that are reliable, usable, and ready for...
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