Backed by Battery and Sapphire.
About the role
Pendo’s Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through technical and strategic consulting. This work spans complex technical engagements, including system migrations, integrations, and data work, as well as advisory support that helps customers evolve their processes, teams, and ways of working.
What they're looking for
- 7+ years of experience in a customer-facing technical role within B2B SaaS, with hands-on experience writing custom code and building integrations
- Strong proficiency in JavaScript, Python, or Node.js, with the ability to write production-quality backend code
- Deep experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling
- SQL proficiency and strong data modeling expertise
- Experience working with REST APIs, webhooks, and event-driven architectures
- Demonstrated ability to translate complex data concepts into business value for both technical and business stakeholders
More about this role
Pendo’s Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through technical and strategic consulting. This work spans complex technical engagements, including system migrations, integrations, and data work, as well as advisory support that helps customers evolve their processes, teams, and ways of working.
As a Sr. Professional Services Engineer Consultant, you will own the design and delivery of complex technical engagements. You will work at the intersection of product, data, and engineering, extending Pendo’s capabilities through custom integrations, data pipelines, APIs, and technical solutions that connect Pendo to customers’ broader ecosystems. You will partner with consultants and Customer Engineers to deliver outcome-driven engagements that accelerate time to value and enable long-term customer success.
This role is based in Raleigh, San Francisco or remote
- Engagement design and scoping: Partner with Account Directors and Customer Engineers to qualify Professional Services opportunities and distinguish transformation gaps from tooling gaps. Lead...
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