Backed by Battery and Sapphire.
About the role
The Core team builds features and platform capabilities that power critical areas of the Pendo product experience. The team supports high-stakes customer use cases, shapes how systems evolve over time, and creates a more consistent experience across the platform. This work sits in complex product areas where delivery speed, system reliability, and long-term maintainability all matter.
What they're looking for
- 5+ years of experience as a Software Engineer, with a track record of delivering customer-facing SaaS product features in a production environment
- Demonstrated ability to break ambiguous work into small, deliverable increments and move it forward independently despite ambiguity
- Strong proficiency in one or more backend languages, including Go, Java, Python, or C++
- Deep understanding of scalable web architecture, API design, and performance optimization
- Experience with cloud platforms, including AWS or GCP, and both SQL and NoSQL databases
- Experience designing and writing unit, integration, and end-to-end tests, with a clear sense of when and how to apply each
More about this role
The Core team builds features and platform capabilities that power critical areas of the Pendo product experience. The team supports high-stakes customer use cases, shapes how systems evolve over time, and creates a more consistent experience across the platform. This work sits in complex product areas where delivery speed, system reliability, and long-term maintainability all matter.
As a Sr. Software Engineer, you will own complex problem spaces and drive them forward independently. You will apply strong engineering judgment to ambiguous challenges, partner closely with Product and Design, and stay accountable to outcomes, not just output. You will break large efforts into small, continuously shippable increments, bring others along with you, and leave the codebase better than you found it.
This role is based in our Raleigh office.
- Feature ownership: Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments. Drive delivery with clarity, strong judgment, and accountability for customer and system impact.
- Production engineering: Write production-ready code and define testing approaches based on risk and system impact. Use...
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