Backed by Accel, Kleiner Perkins and Y Combinator.
About the role
Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements. Team Development : You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more.
What they're looking for
- Team Player: You’re a key contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment
- Analytical Thinker: You’re data-driven in your decision-making. You know how to gather, interpret, and leverage data to enhance customer conversations and improve processes
- 3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role—ideally within a SaaS or tech-driven environment
- Established Municipal Relationships: Existing relationships with municipalities and inspectors in these states — someone who brings local trust and rapport on day one rather than having to build it from scratch
- Regional Escalation Point: Comfortable acting as the on-the-ground point of escalation when local jurisdictions push back on remote or third-party submissions
- Expediter Unblocking: Demonstrated ability to identify and unblock restrictions that municipalities place specifically on third-party permit expediters, and a track record of working through (or around) those restrictions to keep permits moving
More about this role
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how . Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins , Initialized, Y Combinator, Felicis, and Altos...
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