Startups

Credit Card Operations Manager

Pesto · San Francisco, CA / Los Angeles, CA / Remote (United States) · Remote

← All jobs
About Pesto

Pesto launched the first asset-backed credit card. Now, we empower brands to launch their own revolving, secured credit cards, all with the infrastructure we use ourselves. Backed by Y Combinator.

About the role

In conjunction with PingLend’s management team, our payment processor, key vendors and sponsor bank, develop and implement all the required credit card and operational processes to ensure an effective product launch in 2023; Manage credit card operations, pre and post-cardholder acquisition including customer boarding, card printing and fulfillment, payments, call center operations, fraud management, chargebacks, collections, and account maintenance etc;

What they're looking for

  • 3+ years of experience
  • US citizen/visa only
  • Full-time Operations role
More about this role

Why you should join PingLend

PingLend is on a mission to radically change the way credit works for the underbanked: starting with credit. We just wrapped up a Series A less than one year after our seed round and are in ultra-growth mode.

PingLend allows almost anyone to get a secured credit card regardless of their credit score by collateralizing assets such as gold, jewelry, watches, etc. This allows PingLend's users to build their credit and qualify for previously unobtainable financial products. Soon we will expand to every type of collateral, across physical and virtual goods as well as launching into uncollateralized credit products.

The Operations Manager role

We are looking for a Credit Card Operations Manager ready to take the next step in their career to help build a fintech unicorn and change the lives of underbanked Americans. The Credit Card Operations Manager will be a vital member of PingLend’s Operations team.

We are working on revolutionizing credit by pioneering our novel approach to asset collateralization. Achieving this objective requires that we have efficient and effective processes for handling: onboarding, card issuing, customer support, fraud and so much...

Read the full posting on Pesto's site ↗

Operations

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.