Phil offers a technology-driven platform that simplifies medication access for retail and specialty-lite brands. Its solutions aim to improve patient outcomes and drive commercial success by streamlining the script journey. Backed by Eniac Ventures.
About the role
Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
What they're looking for
- Bachelor’s degree in Business, Healthcare Administration, or a related field (or equivalent experience)
- 4–7+ years of experience in client support, escalation management, operations, or a similar function, preferably in healthcare or health-tech
- Strong problem-solving skills with the ability to navigate ambiguity and manage complex, high-stakes situations
- Experience working cross-functionally with Sales, Operations, and external stakeholders in a fast-paced environment
- Excellent communication skills, with the ability to manage sensitive situations and maintain trust with internal and external partners
- Proven ability to prioritize effectively and manage multiple escalations simultaneously while meeting SLAs
More about this role
Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
PHIL’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
PHIL is seeking a highly driven and solutions-oriented...
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