Phonely's AI phone agents answer every call, book appointments, and handle customer support 24/7. Trusted by 10,000+ businesses worldwide. Backed by Y Combinator.
About the role
Build and maintain Python-based state systems that drive what the voice AI says and does across complex, real-time conversations. Integrate and orchestrate multiple LLM providers , including prompt design, tool/function calling, routing, and fallbacks.
What they're looking for
- 5+ years writing python, experience writing async web apps using fast api, testing frameworks
- Understanding of LLMs, APIs, Cloud, CI/CD pipelines
- Comfortable with understanding technical specifications,
- Understanding of good architecture, security practices
- Strong technical and communication skills
- Experience with AWS & Kubernetes
More about this role
At some point in the future, every business will answer their phone with voice AI. We are making sure that when they build that AI agent, the experience of doing so doesn’t suck.
We’re growing incredibly fast and need someone who thrives in a dynamic, high-pressure environment to work in our engineering. This role is critical to the success of our company. We’re looking for someone who is roll up their sleeves and dig in, and double down when things get tough.
We’re looking for someone who is highly technical, driven, and fun to work with. You’ll be working directly with our engineers, customers support team, and product team.
NOTE: This is an engineering position. You will be writing code, a lot of it and it will be a lot of work… if you’re looking for a cushy corporate job where nothing get done, I recommend checking out some of our competitors. If you’re looking to be a part of a winning team and to make a real difference read on. This role is in office 5 days a week in San Francisco.
Build and maintain Python-based state systems that drive what the voice AI says and does across complex, real-time conversations.
Integrate and orchestrate multiple LLM providers , including...
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