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Customer Success Manager, EPM - San Francisco, Austin, or New York

Pigment · San Francisco · Hybrid

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About Pigment

Analyze, model, and plan with Pigment. Prepare for anything with our integrated business planning platform powered by agentic AI.

About the role

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

What they're looking for

  • BA/BS degree required, MBA or other relevant advanced degree preferred
  • 3 years of experience in customer success, account management or a similar role within a software/SaaS company
  • You have a proven track record of effectively managing a high-volume of Enterprise-level accounts, driving customer adoption, satisfaction, renewals, and expansion
More about this role

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

  • Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption.
  • Navigate through multiple departments...

Read the full posting on Pigment's site ↗

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