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Customer Success Manager

Ping · USA - Remote · Remote

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About Ping

Ping Identity helps you protect your users and every digital interaction they have while making experiences frictionless. Backed by General Catalyst and Sapphire.

About the role

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

What they're looking for

  • A minimum of 4 years of related experience in Customer Success / Experience
  • Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management
  • A strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions
  • A naturally curious and proactive approach to uncovering adoption blockers and risks
  • Experience with SFDC, Gainsight, or equivalent CRM systems
  • Solid technical understanding of Cloud Solutions
More about this role

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

As a CSM, you will serve as a named resource and partner...

Read the full posting on Ping's site ↗

Customer Success

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