Ping Identity helps you protect your users and every digital interaction they have while making experiences frictionless. Backed by General Catalyst and Sapphire.
About the role
Ping Identity’s PingOne Multi-tenant SaaS organization supports mission-critical identity services used by enterprise customers who depend on secure, reliable digital trust. We are looking for a Senior Manager, SaaS Quality Engineering to help define and scale the systems, frameworks, and operating models that improve quality, performance, and AI-first validation across complex multi-tenant SaaS products and microservice platforms.
What they're looking for
- Experience designing, testing, or evaluating AI-agent workflows, MCP servers, agentic quality tools, headless/API-first product experiences, or LLM-backed internal tooling
- Demonstrated success leading AI-first SDLC or agentic quality systems transformation with real organizational adoption, measurable before-and-after impact, and examples you can explain in technical depth
- 10+ years of experience in software engineering, quality engineering, engineering productivity, developer platforms, or related technical leadership roles
- 5+ years leading engineering or quality engineering teams in a SaaS, cloud, platform, identity, security, developer tooling, or enterprise software environment
- Deep technical experience with multi-tenant SaaS architecture, microservices, distributed systems, and cloud-native platforms
- Strong understanding of scale, tenant isolation, dependency failure modes, blast-radius reduction, resiliency, and production reliability
More about this role
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Organization: PingOne Multi-tenant SaaS
Work model:...
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