Ping Identity helps you protect your users and every digital interaction they have while making experiences frictionless. Backed by General Catalyst and Sapphire.
About the role
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
What they're looking for
- 5+ years of experience in Renewals Operations
- Demonstrated success leading process redesign, operational transformation, or change initiatives across multiple teams
- Strong aptitude for reporting and analytics, with the ability to define metrics, assess data quality, build useful dashboards, and explain trends clearly
- Experience working with CRM, customer success, business intelligence, or planning systems such as Salesforce, Anaplan, Gainsight, Tableau, or similar platforms
- Practical experience using generative AI, automation, or intelligent workflow tools to improve analysis, reporting, productivity, or decision support
- Strong understanding of data governance, metric standardization, documentation, and operational controls
More about this role
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
The Senior Renewals Operations Manager leads the design,...
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