Backed by Index, Kleiner Perkins and NEA.
About the role
We're looking for an Onboarding Coordinator to join our Employee Experience team in San Francisco. You'll help create a warm and seamless welcome for new Plaids by coordinating onboarding logistics, supporting new-hire travel, answering questions, and assisting with in-person sessions. You'll also support employee events and programs that help Plaids feel connected, valued, and engaged.
What they're looking for
- 1–3 years of experience in onboarding, events, employee experience, HR, workplace experience, administrative support, or a related role
- Strong organizational and coordination skills, with the ability to manage multiple tasks, deadlines, and details at once
- Clear, warm, and timely written and verbal communication skills across email, Slack, support tickets, and in-person interactions
- Experience supporting the planning and execution of events, meetings, onboarding programs, or other employee-facing experiences
- Confidence speaking in front of groups and a willingness to facilitate onboarding sessions with training and support
- Strong attention to detail when managing calendars, travel arrangements, participant lists, materials, communications, and other program logistics
More about this role
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
The Workplace Experience (WPE) team is responsible for shaping the employee experience at Plaid, ensuring that our workspaces, events, and cultural touchpoints drive connection, collaboration, productivity, and engagement.
Within WPE, the Events & Experiences team brings Plaid's culture to life by designing and executing programs that foster belonging and engagement across both in-office and...
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