Backed by Index, Kleiner Perkins and NEA.
About the role
While you would be required to take part in our on-call rotation for a few hours a week, this isn't just a break/fix IT position, it's a chance to build, improve and own systems that a thousand-person company depends on. If you care about doing IT the right way, infrastructure as code, automation-first, and are very security-minded, this team is actively building that culture and we need someone with existing experience in this area to help us move even faster.
What they're looking for
- 5+ years of experience supporting a large fleet of macOS devices
- mobile device management for Apple devices (Iru, Intune, Workspace One etc.)
- configuration as code (ex: terraform)
- Advanced usage of bash/python or other languages
- leveraging Claude Code, Codex or other tools to improve the quality and efficiency of the solutions you are building
- Experience managing, but also defining and leading the business with the proper use of critical central business systems
More about this role
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Team Overview
Plaid's TechOps team is the technical foundation that is a major stakeholder in keeping the company running. We own the systems, tools, and infrastructure that every Plaid employee depends on from identity and endpoint management to help desk support, office infrastructure, and the internal tooling that powers day-to-day productivity.
What sets us apart from a traditional IT team...
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