Discover how Planet's daily satellite imagery and insights empower global decisions and actions with a multidimensional view of our changing planet. Backed by Felicis and Lux.
About the role
As a Customer Success Manager, Civil Government, you will be responsible for managing and expanding relationships with a diverse range of public sector entities across Europe, the Middle East, and Africa. This includes national/central governments, regional authorities, local municipalities, and key supranational organizations (e.g., Space agencies, Union bodies, and UN programmes).
What they're looking for
- 4+ years of experience in Customer Success, account management or a similar customer facing role, ideally supporting government organizations as a customer
- Bachelor's degree in a relevant field
- Fluency in Arabic and English
- Good working knowledge of remote sensing, GIS, or geospatial imagery products, with the ability to bridge technical workflows with commercial value
- Ability to accurately interpret stakeholder needs, pick up on unstated priorities, and adjust tone and depth of communication based on the audience (e.g., technical leads vs. executives)
- Excellent verbal and written communication skills in English and Arabic, with a professional presence that earns trust
More about this role
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
As a Customer Success Manager, Civil Government, you will be...
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